Everything Looked Perfect... Until We Opened the Packet Capture. | PRG 26

The dashboards were green, coverage looked great, client counts were normal, there were no alerts, no obvious RF issues, and yet users insisted the Wi-Fi was failing. The session follows several real-world wireless investigations where the obvious answers turned out to be wrong.

Through packet captures, frame analysis, client behavior, and RF evidence, we'll uncover the subtle failures that monitoring platforms never surface. But more than the findings, we'll examine the methodology: How experienced engineers eliminate assumptions, identify what the evidence is actually saying, and recognize the exact moment when nothing else will do and it's finally time to open the packet capture.

No dashboards were harmed in the making of this session.