Why Technical Expertise Isn't Enough | PRG 26

Technical expertise does not automatically create trust. Experienced engineers know that the answer is often "it depends", because real-world systems are complex and full of trade-offs.

Outside the technical bubble, however, this may look or feel like incompetence, while pure confidence is often mistaken for expertise. This is not a new problem, but recent developments have made it more visible and more relevant.

This talk explores why being right is often not enough to influence decisions, and what that means for WLAN professionals.