Troubleshooting in Higher Ed Interesting and Weird Cases You Don’t See Every Day

Have you ever broken a foreign Wi-Fi several kilometers away? “What? -me, probably. Running the Wi-Fi and most supporting network services in higher education, troubleshooting is daily business. After subtracting the real common 98%, you are left with some strange cases. I will present a few real-world tickets, how I approached them, and what the problem turned out to be. As we all know, most of the time, it is not the Wi-Fi - until it is.